Newhaven Display Forum

Newhaven Products => TFTs => Topic started by: roelof_atema on April 28, 2014, 03:32:59 PM

Title: NHD-4.3-480800EF-CTXP#-T - Broken?
Post by: roelof_atema on April 28, 2014, 03:32:59 PM
Hello,

Can someone please tell me if this display is broken? We received it from Mouser. We received a new one today with the same issue. :(

It looks like an air (or oil) bubble. The bubble grows when pressing with your finger. It's not the protection foil or the touch screen.


Best regards,

Roelof
Title: Re: NHD-4.3-480800EF-CTXP#-T - Broken?
Post by: Michael_L on April 29, 2014, 10:49:00 AM
Please email quality@newhavendisplay.com to setup an RMA for this.
Title: Re: NHD-4.3-480800EF-CTXP#-T - Broken?
Post by: roelof_atema on May 02, 2014, 06:59:08 AM
Hello all,

Today I received a new one from New Haven. This one is perfect!  :D :D :D

Thanks!
Title: Re: NHD-4.3-480800EF-CTXP#-T - Broken?
Post by: Henning_S on September 04, 2014, 01:19:13 AM
Unfortunately I have the same issue with both displays I ordered from Mouser ~1 month ago. Do you guys handle the RMA or should I contact Mouser directly?
Title: Re: NHD-4.3-480800EF-CTXP#-T - Broken?
Post by: Michael_L on September 04, 2014, 08:21:24 AM
It will probably be quicker for you if you contacted us directly.  You may email quality@newhavendisplay.com to set up an RMA.