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Messages - coran21

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We are testing this LCD for our new product and we run into the issue that upper and lower zone (size about 0.5") of the screen stopped responding to any touch. When we replace the LCD for another one it works normally so it has to be hardware problem. We transported this LCD couple times and also many people touch it and have it in hand, so it's likely that it was somehow damaged. My question is - can we find out what exactly happened and how to prevent it next time? Like take it apart and look at some specific place or something similar..... As I wrote we are going to use this LCD for our new product and now we are little bit scared if something similar happen in the future after deployment.


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